This Privacy Policy explains how maxx66 collects, uses, stores, and protects your personal data when you use the maxx66 platform. We are committed to handling your information with care, transparency, and in compliance with applicable data protection standards.
This Privacy Policy ("Policy") applies to all personal data processed by maxx66 in connection with your use of the maxx66 platform, including the website at maxx66.app and all associated services (the "Platform"). It sets out the types of personal data we collect, the purposes for which we use it, how we protect it, and your rights in relation to it.
By creating an Account or continuing to use the Platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside the maxx66 Terms & Conditions, which together form the Agreement governing your use of the Platform.
If you are a Malaysian resident, your personal data is also subject to the Personal Data Protection Act 2010 (PDPA) of Malaysia. maxx66 processes your data in a manner consistent with the PDPA's seven data protection principles.
For the purposes of applicable data protection legislation, maxx66 is the data controller in respect of personal data collected through the Platform. Any queries or requests regarding the processing of your personal data should be directed to our Data Protection contact as described in Section 16 of this Policy.
As data controller, maxx66 determines the purposes for which and the means by which your personal data is processed. Where maxx66 engages third-party service providers who process data on our behalf, those providers act as data processors subject to contractual obligations consistent with this Policy.
maxx66 collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, Malaysian IC number or passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Malaysian mobile number, residential address | Account communication, support, transaction notifications |
| Financial Data | Payment method details (e.g., e-wallet account reference, bank account last digits), transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| KYC Documentation | Copy of Malaysian IC or passport, selfie photograph for liveness check | Identity verification, regulatory compliance |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Games played, bets placed, wager amounts, win/loss records, session duration, navigation patterns | Responsible gaming monitoring, product improvement, personalisation |
| Communications Data | Support chat transcripts, email correspondence, feedback submitted | Customer support, dispute resolution, service improvement |
We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, or health data) unless specifically required for responsible gaming assessments and only with your explicit consent.
maxx66 collects personal data through the following means:
maxx66 uses your personal data for the following purposes:
maxx66 processes your personal data on the following legal grounds:
maxx66 does not sell your personal data to any third party. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
All third-party data processors engaged by maxx66 are subject to contractual data processing obligations consistent with this Policy and applicable data protection legislation.
The Platform and some of our third-party service providers may operate infrastructure outside of Malaysia. Where personal data is transferred internationally, maxx66 takes steps to ensure that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of the Malaysian PDPA and applicable international standards. By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Malaysia.
The maxx66 Platform uses cookies and similar technologies to operate core functionality, maintain your login session, and collect usage analytics. The following categories of cookies may be used:
maxx66 does not deploy third-party advertising or behavioural tracking cookies. You can manage cookie preferences through your browser settings; note that disabling strictly necessary cookies will impair Platform functionality.
maxx66 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with you.
As a data subject under the Malaysian PDPA and applicable international data protection principles, you have the following rights in relation to your personal data held by maxx66:
Please note that certain rights may be limited where processing is required for legal compliance purposes (e.g., AML record retention) or where exercising a right would prejudice the prevention or detection of fraud. To exercise any of these rights, contact maxx66 support at [email protected] with the subject line "Data Rights Request" and include your registered email address and a copy of your IC for identity verification.
maxx66 implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration, including:
Notwithstanding these measures, no data transmission over the internet or electronic storage system is entirely immune to risk. maxx66 will notify affected Users and relevant authorities of any personal data breach in accordance with applicable legal obligations.
The maxx66 Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process for all new Accounts, and any Account found to belong to a person under 21 will be immediately suspended, all balances frozen pending investigation, and any deposits returned to the source payment method after verification.
If you believe that a minor has created an Account or provided personal data on the Platform, please notify us immediately at [email protected] and we will take prompt action.
The maxx66 Platform does not contain links to external third-party websites in its main content. Where any third-party game content is accessed within the Platform, please note that those game providers operate their own services subject to their own privacy policies. maxx66 is not responsible for the privacy practices of third-party game studios. maxx66 ensures that game providers who process any technical session data on our behalf are subject to contractual data protection obligations consistent with this Policy.
maxx66 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or Platform features. Material changes will be notified to registered Users via the email address on file at least 14 days prior to taking effect. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of the Platform following notification of changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by maxx66, please contact our Data Protection team:
Email: [email protected] (subject line: "Privacy / Data Protection")
Our support team is available 24/7 via in-app live chat for general Account queries. For formal data subject rights requests, written communication via email is preferred to create an auditable record.
This Privacy Policy was last updated on 11 June 2026. The current version supersedes all prior versions of the maxx66 Privacy Policy.
Six practical commitments maxx66 makes to every Malaysian player regarding their personal data.
Every data transfer between your device and the maxx66 platform is protected by 256-bit SSL/TLS encryption — the same standard used by Maybank2u and CIMB Clicks. Your credentials and financial details never travel in plain text.
maxx66 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data shared with service providers is strictly limited to what they need to perform their specific function.
You have the right to access, correct, or request deletion of your personal data held by maxx66. Submit a formal data request to our support team and we will respond within the timeframes required by the Malaysian PDPA.
maxx66 does not hold your data indefinitely. Retention periods are defined, documented, and applied consistently. When the retention period expires, data is securely deleted or anonymised — not archived indefinitely.
maxx66 collects only the personal data necessary for the specific purpose at hand — account operation, payment processing, KYC, and legal compliance. We don't collect data speculatively or "just in case."
In the unlikely event of a personal data breach affecting your information, maxx66 will notify affected Users promptly in accordance with applicable legal obligations — not months later when the story breaks in the press.
Your data is protected. Your funds are secure. Your rights are respected. Join thousands of Malaysian players on the platform built with privacy and security front of mind. 21+ only.
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